MediOwl

Privacy Policy

Effective Date: 01 January 2025

MediOwl ("we," "our," or "us") operates the website www.medi-owl.com (the "Website"). This Privacy Policy describes how we collect, use, and protect your personal data when you visit and interact with our Website.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, etc.
  • Usage Data: Information about how you access and use our Website (e.g., IP address, browser type, pages visited).

2. How We Use Your Information

We use your personal data for the following purposes:

  • To communicate with you, including responding to inquiries or providing support
  • To provide and maintain our Website
  • To comply with legal obligations

3. Retention of Your Personal Data

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy or as required by law. Personal data that is no longer needed will be securely deleted.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: When you provide us with your information, you consent to our processing of your personal data.
  • Contractual Necessity: We may process your personal data as required to fulfill any contract we have with you.
  • Legal Obligation: We may process your data to comply with legal requirements.
  • Legitimate Interests: We may process your personal data based on our legitimate interests, provided these interests are not overridden by your rights and freedoms.

5. Your Data Subject Rights

Under GDPR, you have the following rights:

  • Access: You have the right to request access to your personal data.
  • Rectification: You have the right to request corrections to your personal data.
  • Erasure: You have the right to request deletion of your personal data.
  • Restriction: You have the right to request the restriction of processing of your personal data.
  • Objection: You have the right to object to the processing of your personal data.
  • Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at customer@medi-owl.com.

6. Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data. These may include standard contractual clauses or reliance on adequacy decisions.

7. Third-Party Service Providers

We do not share your personal data with third-party service providers who assist us in operating our Website or providing services. Some of the third parties we may work with include:

  • Hosting providers
  • Analytics providers

We do not sell or rent your personal data to third parties.

8. Data Breaches

In the event of a data breach that compromises your personal data, we will notify you within 72 hours, as required by the GDPR. We will also notify relevant authorities if the breach poses a risk to your rights and freedoms.

9. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 16, we will take steps to delete that information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page. Please review this policy periodically to stay informed about how we are protecting your data.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: customer@medi-owl.com